We get your parts to you faster than a dragster off the line. This Shipping Policy details how we handle the delivery of engines, automotive parts, and accessories ordered through our website. By placing an order, you agree to these terms. We’re committed to reliable, trackable shipping but please note, shipping times and costs can vary based on location, item type, and carrier conditions.
Shipping Methods and Carriers
We partner with trusted carriers to ensure safe and swift delivery:
- Standard Ground: UPS, FedEx, or USPS for most domestic shipments.
- Expedited: 2-Day or Overnight options available for urgent needs (additional fees apply).
- Freight Shipping: For large items like engines, transmissions, or heavy parts, we use freight services (e.g., LTL carriers like Old Dominion) with curbside delivery.
You can select your preferred method at checkout. We’ll confirm the carrier via email once your order ships.
Shipping Times
Shipping estimates begin once your order is processed and cleared for shipment (typically 1-2 business days after payment confirmation). Orders placed after 2 PM EST may ship the next business day.
Estimated delivery times are:
| Service Type | Domestic (US) | International |
|---|---|---|
| Standard | 3-7 business days | 7-21 business days |
| Expedited | 1-3 business days | 3-7 business days |
| Freight (Heavy Items) | 5-10 business days | 10-20 business days |
- Business Days: Monday through Friday, excluding holidays.
- Delays may occur due to weather, carrier issues, or high-volume periods (e.g., holidays). We’ll notify you of any updates.
- Cutoff Time: Orders placed after 2 PM EST may ship the next business day.
Shipping Costs
- Free Shipping: On orders over $2000 (pre-tax) within the contiguous US for standard ground service.
- Flat Rate: $150 for all order within the United States.
- Freight Surcharges: Additional fees for oversized/heavy items (e.g., $50-$200 for engines) due to liftgate or residential delivery.
- Taxes and Duties: Sales tax applies based on your state. International orders may incur customs duties (your responsibility).
Costs are displayed before final checkout. We reserve the right to adjust for unusually heavy or hazardous items.
International Shipping
We ship to select countries worldwide. International orders:
- Require a confirmed shipping address and may need a commercial invoice.
- Are subject to longer transit times, customs clearance, and import fees.
- Use DHL, FedEx International, or similar for reliability.
- Not available to restricted regions (e.g., sanctioned countries)—check at checkout.
For quotes or questions, contact info@motorfusion.co.
Order Tracking
Once shipped, you’ll receive a tracking number via email. Monitor your package in real-time through the carrier’s website or our order dashboard. If no update within 48 hours of shipment, reach out we’ll track it down.
Shipping Restrictions
Certain items can’t be shipped via standard methods due to safety or regulations:
- Hazardous Materials: Batteries, fluids, aerosols, or chemicals ship ground-only or via special hazmat carriers (additional fees; not available internationally).
- Oversized Items: May require signature confirmation or freight dock access.
- Prohibited: Weapons, explosives, or illegal auto mods.
We’ll notify you if your order qualifies for restrictions and provide alternatives.
Lost or Damaged Shipments
- Lost Packages: If not delivered within the estimated window, file a claim with us. We’ll replace or refund once the carrier confirms loss (up to 30 days).
- Damaged Goods: Inspect upon arrival. Report issues within 48 hours with photos we’ll arrange a free return and replacement.
- Insurance: All shipments are insured for full value; claims are our responsibility.
For claims, email info@motorfusion.co with your order number and details.
Changes to This Policy
We may update this policy to reflect improvements or carrier changes. Updates will be posted here with the new effective date. Continued use after changes means acceptance.
Contact Us
Got shipping questions? We’re geared up to assist hit the brakes on any concerns!
MotorFusion Email: info@motorfusion.co
Phone: +1 (323) 863-5891
Hours: Mon-Fri 9AM-7PM EST | Sat-Sun 10AM-5PM