Terms & Conditions

We’re passionate about delivering high-quality automotive parts, accessories, and tools that keep you driving safely and confidently. As a trusted online retailer, our goal is to make every purchase straightforward and reliable. These Terms & Conditions (“Terms”) govern your use of our website (motorfusion.com), mobile app, and any services we provide. By accessing our site, creating an account, or placing an order, you agree to these Terms. If you don’t agree, please don’t use our services.

We may update these Terms from time to time to reflect changes in our business or legal requirements. We’ll notify you of significant updates via email or a notice on our site. Your continued use after such changes means you accept the revised Terms. 

Eligibility and Account Registration

To shop with us, you must meet a few basic requirements to ensure a safe and fair experience for everyone.

  • Age Requirement: You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our site or make a purchase. By using our services, you confirm you’re of legal age.
  • Account Creation: Creating an account is simple just provide accurate information like your name, email, and shipping address. You’re responsible for keeping your login details secure and notifying us of any unauthorized use.
  • Prohibited Uses: We don’t tolerate fraudulent activity, hacking, or any attempts to misuse our platform. Violating this could lead to account suspension.

We take your privacy seriously check our Privacy Policy for details on how we handle your information.

Products and Services

Motor Fusion specializes in premium automotive products designed to enhance vehicle performance, safety, and style. From engine components to custom accessories, we source from reputable manufacturers to meet your needs.

  • Product Descriptions: We strive for accuracy in our listings, but colors, sizes, and specs may vary slightly due to manufacturing. Always double-check compatibility with your vehicle before buying.
  • Availability: Items are subject to stock levels, which can change quickly. If a product is out of stock after you order, we’ll notify you promptly and offer alternatives or a full refund.
  • Warranties: Most products come with a limited manufacturer warranty (details provided in the product listing). Motor Fusion acts as a facilitator for claims but isn’t responsible for third-party defects or failures.

Remember, proper installation and use are key to safety consult a professional mechanic if you’re unsure.

Ordering and Payment

Placing an order with Motor Fusion is easy, but it’s important to understand the process to avoid any surprises.

  • Order Process: When you add items to your cart and complete checkout, you’re making an offer to purchase. We accept your order once we send a confirmation email. Until then, we reserve the right to cancel or adjust for errors (like pricing mistakes).
  • Pricing: All prices are in United States Dollars (USD) and exclude taxes, shipping, or duties (these appear clearly at checkout). We don’t guarantee prices will stay the same, but we’ll honor any confirmed order.
  • Payment: We accept secure methods like credit/debit cards, PayPal, bank transfers, and digital wallets. For full details, see our Payment Policy. All transactions are processed safely no payment info is stored on our servers.
  • Order Cancellation: You can cancel before we ship by contacting support. Once shipped, cancellations fall under our Returns Policy.

Online purchases with Motor Fusion are designed for convenience, ensuring your automotive needs are met without hassle.

Shipping and Delivery

We ship quickly and reliably across the U.S. and select international locations, partnering with trusted carriers like UPS and FedEx.

  • Shipping Methods and Timelines: Standard domestic shipping takes 3-7 business days, while expedited options are available at checkout. We’ll provide tracking info once your order ships.
  • International Shipping: We offer global delivery with competitive rates, but you’ll handle any customs fees or import duties. Delivery times may extend to 7-14 days.
  • Risk of Loss: Ownership and risk transfer to you when the carrier delivers your package. Inspect items upon arrival and report issues right away.

Delays can happen due to weather or carrier issues—we’ll keep you updated every step of the way.

Returns, Refunds, and Exchanges

We want you to love your Motor Fusion purchase, so we’ve made returns simple and fair. For complete details, visit our Returns Policy.

  • Return Window: Most items can be returned within 30 days of delivery if unopened and in original condition. Custom or personalized parts may not qualify.
  • Non-Returnable Items: Hazardous materials (like batteries or fluids), installed parts, or clearance items are typically final sale—check the listing for specifics.
  • Process and Refunds: Start a return via your account dashboard. Once approved and received, we’ll process refunds to your original payment method within 5-10 business days. Shipping costs are non-refundable unless the item is defective.

Exchanges are available for size/color issues—let us know, and we’ll get the right fit to you fast.

Warranties and Disclaimers

We’re committed to quality, but automotive products involve real-world variables like installation and usage.

  • Limited Warranty: Products carry the manufacturer’s warranty (e.g., 1-year coverage for parts). Contact the manufacturer directly for claims; we’ll help guide you.
  • Disclaimers: Our site and products are provided “as is” without implied warranties of fitness or merchantability. We can’t guarantee perfect compatibility or performance in every scenario.
  • Limitation of Liability: Motor Fusion isn’t liable for indirect, incidental, or consequential damages (like vehicle downtime or injury from misuse). Our total liability won’t exceed your order value.

Safety first: Always follow vehicle manuals and local regulations when using our products.

Intellectual Property

Our brand and content are protected, and we respect your rights too.

  • Ownership: All text, images, logos, and trademarks on motorfusion.com belong to Motor Fusion or our licensors. You may not copy or distribute them without permission.
  • User Content: Reviews, photos, or feedback you submit grant us a limited license to use them for marketing (with your name anonymized if requested). Don’t submit anything that infringes on others’ rights.

Help us build a vibrant community by sharing your honest experiences!

User Conduct and Privacy

We expect respectful and legal use of our platform to keep it enjoyable for all.

  • Acceptable Use: No spamming, harassment, or posting illegal content. You’re responsible for your actions and any user-generated material.
  • Privacy: We collect and use your data responsibly to improve your shopping experience. Learn more in our Privacy Policy, including how we use cookies and secure your info.

Violations may result in warnings, content removal, or account termination.

Termination

Either of us can end our relationship if needed.

  • Our Rights: We may suspend or terminate your account for breaches like fraud or repeated violations, without notice if urgent.
  • Your Rights: You can stop using the site anytime by closing your account. Even after termination, these Terms apply to past actions.

We’ll aim to resolve issues amicably first.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles.

  • Disputes: We encourage direct contact to resolve concerns quickly. If needed, disputes will be settled through binding arbitration in Wilmington, Delaware, under AAA rules (you waive class actions). Alternatively, you can bring claims in Delaware courts.
  • Notice: Send legal notices to our address below.

Our focus is on fair solutions that keep you driving happy.

Changes to Terms

We review these Terms regularly and may update them for clarity or compliance. Check the “Last Updated” date at the top. If changes are material, we’ll email you at least 30 days in advance. Continuing to use Motor Fusion after updates means you agree.

Contact Information

Questions about these Terms? We’re here to help make your automotive shopping secure and straightforward.